Mobile apps to improve MSEDCL consumer services

MSEDCL, which is at the leading edge of using the information and the Cellular era to enhance its services, has taken a large soar ahead. It has released Cellular programs for its employees, so one can make the operating of the employer at the discipline level nearly paperless. It’ll additionally boom its performance. Clients will need to check in themselves with MSEDCL to avail gain of these offerings. One of the packages is associated with renovation shutdowns undertaken using MSEDCL on Wednesdays. At gift, MSEDCL floats commercials in a few newspapers on a rotation basis informing Purchasers about the shutdowns. This is a completely useless way of disseminating the information because Clients normally enroll in one or newspapers. Furthermore, they will pass overseeing commercials.

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Now, the junior engineer in the price of the 11 VK feeder will add a shutdown schedule into the MSEDCL system through a mobile app. The device will then send textual content messages to all involved Purchasers registered with MSEDCL. Customers will get to recognize approximately the shutdown an afternoon in advance. records approximately power breakdowns will also be furnished comparably.


There may be another app for meter readings. The meter reader has to take a image of the power meter using the app. If the reader cannot take the studying, he will make an entry for the average invoice. In this case, a textual content message can be despatched to the client worried. If the patron has downloaded MSEDCL’s Cellular app, he can take the reading the usage of his Cell and ship it to MSEDCL. It will save you the issuance of the average invoice.

In the case of new connections, junior engineers will not be required to do spot inspections. The lineman will input the vital statistics like distance of electric pole from the spot, load at the transformer, and so on, through an app. If there are no hurdles, a call for note will robotically be generated and emailed to the customer.

The Mobile apps may also assist MSEDCL in strength audit. The substation operators ought to make access to the electricity intake on a feeder each hour. Thus far, this was carried out manually, and readings were entered in registers. Now, this can be finished through an app, and the records can be immediately updated in the MSEDCL gadget.